Frequently Asked Questions | Moonstone & Sage

✨ Frequently asked questions ✨

All of our jewellery is crafted from 925 sterling silver, ensuring lasting quality and a beautiful finish.
We use a mix of natural and lab-created gemstones in our jewellery, each carefully selected for their beauty and quality. Product listings will specify the stone type.
Sterling silver can tarnish over time with exposure to moisture and air. Store your pieces in a dry place and clean gently with your free polishing cloth to keep them looking their best.
You can use our Ring Size Guide to measure at home using either a ring you already own or a strip of paper around your finger.
All of our rings are made from 925 sterling silver and are finished with rhodium or platinum plating. This enhances shine, strength, and resistance to tarnish, giving your jewellery a bright, lasting finish.
All plated jewellery will naturally wear over time, especially with everyday use. This is a natural part of the life of the piece, not a fault. With gentle care, you can help preserve the finish for longer.
Yes! We offer free UK shipping on all orders over £50, shipped on a 24hr tracked service.

Moss agate is a natural gemstone known for its soft green inclusions, often resembling tiny fragments of nature within the stone. Each one forms slowly over time, creating patterns that feel organic and completely one of a kind.
Yes, moss agate is a genuine natural gemstone. It's a form of chalcedony, created from quartz, with its signature patterns formed by natural mineral inclusions.
Moss agate can be worn daily with gentle care. While it's durable enough for regular wear, it's best to remove your ring during heavy activity to keep it looking its best.
Moss agate ranks around 6.5–7 on the Mohs hardness scale, making it suitable for everyday wear. Like all natural stones, it benefits from a little extra care to maintain its beauty over time.
Like most natural gemstones, moss agate can scratch or chip if knocked against hard surfaces. Wearing it with care and storing it safely will help preserve its finish.
Yes — no two moss agate stones are ever the same. Each one carries its own natural patterns, making every piece feel personal and entirely unique.

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