Terms of service

Welcome to Moonstone & Sage.

By accessing or using our website https://moonstone-and-sage.co.uk, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.

1. Overview

These Terms of Service govern your use of our website and the purchase of products from Moonstone & Sage. By accessing our site or making a purchase, you agree to these terms in full.

2. Online Store Terms

You must be at least 18 years old to make a purchase on our website.
You agree to provide current, complete, and accurate purchase and account information.
We reserve the right to refuse service to anyone for any reason at any time.

3. Product Information

We take care to ensure that all product descriptions, images, and prices are accurate. However, we do not guarantee that colours, materials, or measurements will appear exactly the same in real life due to variations in screens and photography.

4. Pricing and Availability

All prices are listed in GBP (£) and are subject to change without notice. We reserve the right to modify or discontinue products at any time without prior notice.

5. Payment

We accept payments via Shopify Payments, PayPal, and other secure methods. Your payment information is processed securely and is never stored on our servers.

6. Shipping

Orders are processed and dispatched within the timeframes stated on our Shipping Information page. Once an order is shipped, we are not responsible for delays caused by postal or courier services. Tracking information is provided with all orders.

7. Returns and Refunds

Please refer to our Returns and Refund Policy for details on returns, exchanges, and eligibility for refunds. We reserve the right to refuse returns if items are not returned in their original condition.

8. Digital Products

Due to the nature of digital products, all digital sales are final. No refunds will be given once the digital content has been accessed or downloaded.

4. Intellectual Property

All content on this website, including text, graphics, logos, product photos, and designs, is the property of Moonstone & Sage and may not be used without written permission.

5. Limitation of Liability

To the fullest extent permitted by law, Moonstone & Sage shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the website or purchase of any products.

7. Governing Law

These terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the UK courts.

8. Changes to Terms

We may update these Terms of Service at any time. Changes will take effect immediately upon posting to the website. It is your responsibility to review the terms regularly.

9. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Moonstone & Sage

Email: info@moonstone-and-sage.co.uk
Website: https://moonstone-and-sage.co.uk

Terms of service

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