Shipping policy

Shipping Policy
Last Updated: 28/12/2025

At Moonstone & Sage, we aim to make your shopping experience smooth and reliable. All orders are carefully packaged and shipped via Royal Mail Tracked 24, with full tracking included.

UK Shipping Rates

  • Orders over £50 – Free UK Tracked Shipping
  • Orders under £50 – Flat rate: £3.79

All orders are sent using Royal Mail Tracked 24, which offers:

  • Delivery in 1–2 working days
  • Full tracking and delivery notifications

Dispatch Times

Orders are processed Monday to Saturday.
We aim to dispatch all orders within 1 business day 


You will receive an email with tracking details as soon as your order has been shipped.

International Shipping

We currently ship within the UK only. For international enquiries, please contact us directly at info@moonstone-and-sage.co.uk.

Delayed or Missing Parcels

If your order has not arrived within the expected timeframe, please check your tracking information first. If you need help, contact us at info@moonstone-and-sage.co.uk and we’ll do our best to assist you.

Contact


Email: info@moonstone-and-sage.co.uk
Website: https://moonstone-and-sage.co.uk